To help you have the best experience with your custom Magic&wool piece, we want to be transparent about the natural limitations of our handcrafted process:
- Our portraits are lovingly created by human hands, not 3D printers. While we pour our heart into achieving a high level of likeness, a 100% exact replica is not possible—and that’s part of what makes your piece one-of-a-kind.
- We primarily work from one main reference photo for a specific angle. Once we begin the creation process, we cannot change the chosen angle at a later stage.
- Wool has a unique, natural texture that differs from real fur, and we cannot replicate a glossy fur finish. The exact look and feel of your pet’s coat may vary slightly due to these inherent material differences.
- While we carefully reference your photos for fur and eye color, exact color replication may not be possible due to variations in how colors display on different screens and devices.
- Smaller pieces, such as mini framed portraits or mini full-body figurines, will have fewer fine details due to size constraints—we focus on capturing your pet’s core spirit in these compact designs.
- We’re always happy to make adjustments based on your feedback, but we work within the natural limitations of our wool material and needle-felting techniques to ensure the quality and integrity of your piece.